​​contact us

Poolside Collection

Glendora, Ca 91740

310.279.2400

Email us:

poolsidecollection@hotmail.com

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FAQ

Our luxury swimwear is made with the highest quality fabrics, 100% handcrafted and adorned with Czech, Top quality glass Austrialian, Swarvoski crystals and/or sequins. We provide a most luxurious garment for the poolside lounging fashionista....

Here are some of the most FAQ's, any other questions you may have just email us and a representative will respond promptly.

How do I place an order?

Thank you for shopping Poolside Collection. To place your order, please select your garment, size and color.

If you have special sizing requests or date needed by please enter your measurements/ sizing requests in the notes box at check out.

Suits can be made to any custom size. Separates are not available at this time as our suits are designed as a paired set.

 

Payment and Shipping

Payment is accepted and 100% secured via PayPal. All major credit cards accepted. 

Payment can be made in any form Currency. All garments are shipped via USPS Priority Mail or FedEx International.

 

NOTE: Custom orders or Celebrity Couture have longer processing times as they are made to order.

 Most garments are made withn 5-7 business days and shipped USPS Priority for delivery within 7 to 10 business days. Orders of Celebrity Couture bodysuits or Custom garments are made to order and may require 10 to 14 business days for processing, shipped USPS Priority for delivery within 14 business days. International or Express shipping is done via Fedex at additional cost.

*Faster delivery is available. Please email us to see if we can commit to your deadline prior to placing order.

Returns & refunds

Poolside Collection is made with 2-4 Way Stretch Fabric with Fully Lined under garment. For the most accurate fit, please view the size chart. Our products are 100% Handcrafted in our production facility in Los Angeles. Since our collection is Exclusive and consist of delicate fabrics and intricate beadwork, we only offer Exchanges or Store Credit.

 

NO REFUNDS! EXCHANGE ONLY! Exchange requests must be made within (7) Days of receipt of merchandise. Buyer is responsible for return postage. Once your return is received, we will ship your exchange or replacement. Exchanges or replacements can be any item from our website which is equal value to your original purchase of the item(s). Any refused deliveries are subject to a refund less your original shipping costs.We normally ship exchanges within 7-10 days of the received return. If you have a custom item due to fit, ONLY exchange for same garment is allowed. Please contact us via email for specifics on custom replacements.

 

Please note our items are True to size... For BEST guaranteed fit please send your measurements along with your order. XS 0/2, Sm 3/4, Md 5/6, Lg 7/8, XL 9/10. Plus size and Large Bra Size also available upon request. We also make additional sizes, custom orders or special request ex. Small top paired with Medium Bottoms etc. All special sizing request please email poolsidecollection@hotmail.com

Can our garments get wet? How do I care for my garment?

Technically, yes! Any garment can get wet... Are they intended to? No. Chlorine (pool) water may cause your gems/ stones to opaque.

Our collection is specifically designed for the poolside, lounging fashionista.

To care for your garment please soak in warm, soapy water. Rub soiled area gently. Or spot treat with gentle soap. DO NOT HANG garment as hanging may cause fabric to stretch due to weight of gemstones. Please store and travel in satin bag/ box provided.

Terms of Service

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

The term Poolside Collection, LLC' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.